{"id":312,"date":"2019-11-27T11:59:27","date_gmt":"2019-11-27T11:59:27","guid":{"rendered":"https:\/\/idp-lab.org\/?page_id=312"},"modified":"2026-01-10T12:53:37","modified_gmt":"2026-01-10T12:53:37","slug":"cases","status":"publish","type":"page","link":"https:\/\/idp-lab.org\/en\/cases\/","title":{"rendered":"Cases"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"312\" class=\"elementor elementor-312\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-130b9c67 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"130b9c67\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26999391\" data-id=\"26999391\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aba834a elementor-widget elementor-widget-heading\" data-id=\"3aba834a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 12-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Cases<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96fbb88 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"96fbb88\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 12-09-2023 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f5ca4eb elementor-widget elementor-widget-text-editor\" data-id=\"3f5ca4eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 12-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Learn more about cases in which waste has been reduced<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-737d120 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"737d120\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e804e5c\" data-id=\"e804e5c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ea5297 elementor-widget elementor-widget-heading\" data-id=\"3ea5297\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">From Project to Product Management<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d50ceb8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d50ceb8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f2b1f0 elementor-widget elementor-widget-text-editor\" data-id=\"2f2b1f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A company offering solutions for Embedded Software Systems handled every customer request as a project. One team has always been assigned to one specific customer group and did their best zu implement their requirements. Said mode of operation resultated in a decrease of profitability as well as in an increased workload for every team member as soon as customer and sales numbers went up. If an creasing number of customers have different requirements to the development, configuration and maintainance of solutions, they cannot be fulfilled in a profitable way. Likewise employee resources are wasted.<\/p><p>There was a need for a swirch from project to product orientation. This has been done by identifying the common value proposition across all projects. This lowest common denominator has then be defined. specified, developed and tested as the configurable product core of the company.<\/p><p>Along with the switch from a project to a product model the business model of the company changed as well as the job design of the different functions: The two main tasks of sales consisted then in, firstly, managing customer requirements towards the product core and, secondly, pooling customer requirements into a Product Roadmap. The key task of development was to configure, customize and test a common product core. The primary jobs of the service function was to identify and to resolve customer issues as configuration issues on the one hand and to feed the Product Roadmap with reiterating customer issues.<\/p><p>The switch yielded a change in the productivity of the company - measured by chargable customer services per day - from 12.000,- EUR to 18.000,- EUR without any capacity increase. This change required three one-day-workshops for the identification and definition of the product core as well as a product development project.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7de5598 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7de5598\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-acbf3e1\" data-id=\"acbf3e1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5282770 elementor-widget elementor-widget-heading\" data-id=\"5282770\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">From Cerification to Process Management\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-272dc47 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"272dc47\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d57f7c5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d57f7c5\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0233f elementor-widget elementor-widget-text-editor\" data-id=\"7f0233f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A development department in Automotive industry was forced by a couple of customers to certify themselves according to a process-related quality standard. The certification was viewed by the customers as a preventive quality assurance measure for their suppliers, associated with the expectation that by complying with defined processes the reliability of the results with respect to quality, time and costs will improve.<\/p><p>Actually the certification project turned out to be a documentation project. In the audit the only assessment related to the question, if every major process step resulted in a documented \"work product\". If this had been verified the process was assessed as being followed. In the opposite case not. Hence the certification process created a parallel reality to the \"normal work\" in which only results have been assessed as being valid which produced a defined document. From the perspective of the developers the waste produced was to be seen in the fact that they suddenly got two different \"jobs\" (without capacity increase): to deliver customer solutions and to produce and mainatin documents.<\/p><p>The root cause for this kind of waste could be located in the level of detail of the process description which was created by external consultants. By interpreting the requirements of the standards in a very risk-averse way the organisation has prescribed itself a documentation level far above the required standard.<\/p><p>The solution for the issue consisted in a \"debureaucratisation\" of the process description in alignment with the auditors. This has been done to the limits of the requirements of the standard. The \"bureaucracy index\", defined as the number of used documents in relation to the number of created documents, changed from 0,2 to 0,8. This result involved a \"debureaucratisation project\" of two months duration in collaboration with two auditors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49052f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49052f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdd4f01\" data-id=\"fdd4f01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ff79b3 elementor-widget elementor-widget-heading\" data-id=\"2ff79b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">From Inventory Management to Pastoral Work\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518d150 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"518d150\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-010ddcf elementor-widget elementor-widget-text-editor\" data-id=\"010ddcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A church organisation suffered since several years from a decreasing number of members. Along with diminishing number of members the personnel and financial resource base for maintaining the facilties (schools, boarding schools, educational institutions etc.) tapered off. The waste which emerged from this situation could be seen in the increasing individual workload for every single member which had more administrative than pastoral qualities. The mission of the organisation to accomplish pastoral work dissolved from the point of view of the members.<\/p><p>The only solution in order to transform this situation in a sustainable way was the disposal of a good portion of the tasks and institutions which consumed more and more resources. The challenge lied in the questions, what tasks and institutions should be terminated and in what way. For every member wanted to save \"their work\" for which they saw themselves as being responsible.<\/p><p>Since pastoral work is not primarily based on structures but on persons the approach was to ask every single member for their future perspectives for the next three to five years. Said perspectives have been implements into diffrent \"maps\" indicating scenarios of the organisation in five years with reduced inventory. Finally the map was jointly selected which promised the most effective pastoral work on the one hand and which yielded a preferred place for every member on the other hand.<\/p><p>By employing this approach the organisation was reduced from nine to four subsidiaries. This yields space for increased pastoral work. This result required a process of one year duration with four workshop days in total.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fallbeispiele Erfahren Sie mehr F\u00e4lle, in denen Verschwendung minimiert wurde Vom Projekt- zum Produktmanagement Ein Unternehmen, das L\u00f6sungen f\u00fcr Embedded Software Systeme anbietet, arbeitete jede Kundenl\u00f6sung im Projektmodus ab. Sechs Kundenteams k\u00fcmmerten sich um jeweils eine spezifische Kundengruppe, deren Anforderungen sie bestm\u00f6glich zu erf\u00fcllen versuchten. Diese Arbeitsweise resultierte bei wachsender Kundenanzahl und steigenden Ums\u00e4tzen sowohl [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cases &amp; Fallbeispiele | IDP LAB<\/title>\n<meta name=\"description\" content=\"Die IDP Lab Methodik l\u00e4sst sich auf komplexe F\u00e4lle flexibel und individuell anwenden. 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